Terms and Conditions

1. General Information

These Terms and Conditions (“Terms”) govern the use of the services provided by nox cargo AB, a company registered in Sweden with its registered address at:
c/o Nordenhamns Revisionsbyrå AB
Västra gatan 88
442 31 Kungälv
Sweden

By using our website and services, you agree to be bound by these Terms.

2. Services

  • The Company provides logistics and shipping services, including but not limited to:
    • Booking and coordination of container shipments
    • Providing price estimates for shipping services
    • Facilitating transport of goods between ports in Scandinavia, Africa, the Middle East, and South America
  • The Company may act as:
    • An intermediary between the customer and third-party carriers, or
    • A contracting party for transportation services, depending on the specific agreement.

3. Quotes and Pricing

  • All quotes provided via the website or otherwise are:
    • Non-binding unless explicitly stated
    • Based on the information provided by the customer
    • Subject to change due to factors such as fuel costs, port fees, currency fluctuations, and carrier availability

Final pricing will be confirmed upon booking.

4. Customer Responsibilities

  • The customer agrees to:
    • Provide accurate and complete information regarding the shipment
    • Ensure that all goods comply with applicable laws and regulations
    • Properly package and label goods for transport
    • Obtain any required permits, licenses, or customs documentation
  • The customer is solely responsible for:
    • The legality of the shipped goods
    • Any delays, fines, or damages caused by incorrect or incomplete information

5. Prohibited and Restricted Goods

  • The customer must not ship:
    • Illegal goods under applicable laws
    • Hazardous materials without proper declaration and approval
    • Items prohibited by international shipping regulations

The Company reserves the right to refuse any shipment.

6. Delivery and Transit Times

  • Estimated delivery times are:
    • Indicative only
    • Not guaranteed

The Company is not responsible for delays caused by:

  • The Company is not responsible for delays caused by:
    • Weather conditions
    • Port congestion
    • Customs clearance
    • Third-party carriers

7. Liability

To the maximum extent permitted by law:

  • The Company shall not be liable for:
    • Loss or damage to goods during transport handled by third-party carriers
    • Indirect or consequential damages
    • Delays beyond the Company’s control
  • Where the Company is deemed liable, liability shall be limited to:
    • The value of the shipment, or
    • The amount paid for the service
      whichever is lower

8. Insurance

  • Unless explicitly agreed in writing:
    • Shipments are not insured by the Company

The customer is responsible for arranging insurance if desired.

9. Payments

Payment terms will be specified at the time of booking.

  • Failure to make payment may result in:
    • Delay or cancellation of shipment
    • Additional fees

10. Cancellation and Refunds

  • Cancellation requests must be submitted in writing.
    • Fees may apply depending on the stage of the booking
    • No refunds will be issued for services already performed

11. Force Majeure

  • The Company shall not be held liable for failure or delay caused by events beyond its reasonable control, including but not limited to:
    • Natural disasters
    • War
    • Strikes
    • Government actions

12. Data Protection

Personal data is processed in accordance with our Privacy Notice.

13. Governing Law and Disputes

These Terms shall be governed by Swedish law.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Sweden.

14. Amendments

The Company reserves the right to update these Terms at any time. Updated versions will be published on the website.

15. Contact Information

For questions regarding these Terms, please contact:

nox cargo AB
info.se@noxcargo.com
+46 76 022 64 11